travel insurance

Cruise Confidently with TuGo® Travel Insurance
Canadian-owned and operated for nearly 60 years, TuGo specializes in products & services that support
travellers’ health, wellness and safety across Canada and around the globe.

To ensure peace of mind, MSC Cruises HIGHLY recommends all guests to have a specific and comprehensive Covid-19 insurance policy to embark, covering any related risks, including cancellation, repatriation, quarantine, medical assistance and expenses, and hospitalization. Should you need a COVID-19 insurance coverage, our travel insurance partner may be able to help you. You can see the policy benefits available here to see if they are of interest and benefit for you. Please note that proof of insurance is a mandatory requirement for Grand Voyages and World Cruise sailings and must be presented to embark the ship and failure to produce it will unfortunately mean guests will be denied embarkation. The proof of the insurance policy (e.g. certificate, schedule, policy summary) which must be in English or French - clearly showing the COVID-19 coverage must be presented at embarkation. Passengers failing to provide this documentation will be denied boarding. 


The product we recommend is the ALL INCLUSIVE HOLIDAY PACKAGE.
To better understand the coverage and rates offered by Tugo, please click here. Coverage does not apply to residents of Saskatchewan and Manitoba.
Due to provincial law residents of Quebec should click here for coverage and rates.

Of course, you can even contact your own insurance provider or your professional travel agent, who are licensed in selling travel insurance and they will be happy to guide you through the process of purchasing the correct coverage.

Booked Guests that found themselves not to meet any of the requirements of the MSC Health and Safety Protocol (e.g. missing vaccination) and therefore that they are prevented from boarding, are asked to call our contact centre not later than 48 hours before the scheduled departure of their cruise in order to reschedule their cruise according to the MSC Flexible Cruise Program.

Choose the comprehensive travel insurance that fits your needs

All inclusive Holiday Package covers everything needed for MSC Cruises customers.



This is not the full list of coverage benefits. For complete details, refer to the policy wording.

The All-Inclusive Holiday Package consists of the following plans:

Emergency Medical Insurance—worldwide

  • Maximum coverage—$5 million
  • This insurance provides coverage for an emergency hospital stay or emergency medical treatment while travelling outside your home province anywhere in the world.
  • Benefits include licensed ambulance, emergency dental expenses, prescription drug reimbursement, emergency medical transport, family transportation expenses, out-of-pocket expenses, unexpected birth of a child, air travel delay expenses and more.

Trip Cancellation & Trip Interruption Insurance

  • Maximum coverage - Up to sum insured for trip cancellation or up to $25,000 for trip interruption.
  • This insurance reimburses travel costs if the travel plans are cancelled prior to departure or if they are interrupted after the trip has begun.
  • Covered risks include unexpected medical conditions and/or death of you, your travelling companion, your family member or your travelling companion’s family member, natural disaster, travel advisory, self-quarantine/self-isolation, earlier or later departure or cancellation of your common carrier, involuntary job loss, the non-issuance of a travel visa and more.

Accidental Death & Dismemberment Insurance

  • Air Flight/Common Carrier maximum coverage—$100,000
  • 24-Hour Accident maximum coverage—$25,000
  • This insurance provides coverage in the event of your death or dismemberment as a result of an injury while riding as a fare-paying passenger on an airplane, helicopter or common carrier (bus, train, boat) or in any other situation.

Baggage Insurance

  • Maximum coverage—$500
  • This insurance pays for the loss, damage, destruction or theft of personal effects owned by you while in transit, or while in any hotel or any other building, en route anywhere in the world, on water, land or in the air.